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Salesforce (Salesforce-Contact-Center) Exam Questions PDF

Salesforce-Contact-Center pdf
  • Exam Code: Salesforce-Contact-Center
  • Exam Name: Salesforce Contact Center Accredited Professional
  • Updated: Nov 11, 2024
  • 207 Questions and Answers
  • PDF Price: $69.00  $31.05

Salesforce (Salesforce-Contact-Center) Value Pack
(Frequently Bought Together)

Salesforce-Contact-Center Dumps Bundle Pack
  • Exam Code: Salesforce-Contact-Center
  • Exam Name: Salesforce Contact Center Accredited Professional
  •    Updated: Nov 11, 2024
  • 207 Questions and Answers
  • PDF Version + Web Practice Test
  • 3 Months (Free Updates)
  • Value Pack Total: $111  $49.95

Salesforce (Salesforce-Contact-Center) Exam Practice Software

Salesforce-Contact-Center Testing Engine
  • Exam Code: Salesforce-Contact-Center
  • Exam Name: Salesforce Contact Center Accredited Professional
  •    Updated: Nov 11, 2024
  • 207 Questions and Answers
  • Practice Test Price: $69.00  $31.05

Salesforce Salesforce-Contact-Center Exam Questions

Salesforce Contact Center Accredited Professional exams.

Question - (Single Choise)
The customer wants to personalize customer interactions based on past interactions and preferences. Which data model element facilitates this?
Choose the Choices:


Question - (Single Choise)
The customer wants to offer self - service options for simple issues. Which functionality empowers this?
Choose the Choices:


Question - (Single Choise)
The customer aims to automate repetitive tasks like case escalation. Which functionality can streamline this?
Choose the Choices:


Question - (Single Choise)
The customer needs real - time sentiment analysis during calls. Which third - party integration might be beneficial?
Choose the Choices:


Question - (Single Choise)
The customer wants to prioritize cases based on customer loyalty and contract value. Which functionality enables this?
Choose the Choices:


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