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Salesforce (Service Cloud Consultant) Exam Questions PDF

Service Cloud Consultant pdf
  • Exam Code: Service Cloud Consultant
  • Exam Name: Salesforce Certified Service Cloud Consultant
  • Updated: Aug 01, 2025
  • 197 Questions and Answers
  • PDF Price: $69.00  $27.6

Salesforce (Service Cloud Consultant) Value Pack
(Frequently Bought Together)

Service Cloud Consultant Dumps Bundle Pack
  • Exam Code: Service Cloud Consultant
  • Exam Name: Salesforce Certified Service Cloud Consultant
  •    Updated: Aug 01, 2025
  • 197 Questions and Answers
  • PDF Version + Web Practice Test
  • 3 Months (Free Updates)
  • Value Pack Total: $111  $44.4

Salesforce (Service Cloud Consultant) Exam Practice Software

Service Cloud Consultant Testing Engine
  • Exam Code: Service Cloud Consultant
  • Exam Name: Salesforce Certified Service Cloud Consultant
  •    Updated: Aug 01, 2025
  • 197 Questions and Answers
  • Practice Test Price: $69.00  $27.6
  • Try Demo

Salesforce Service Cloud Consultant Exam Questions

Salesforce Certified Service Cloud Consultant exams.

Question - (Single Choise)
Universal Containers recently deployed a Salesforce Knowledge implementation, but is looking to evaluate the quality of the articles being produced. What should the Consultant recommend to gather information on Knowledge article usefulness?
Choose the Choices:


Question - (Single Choise)
The Universal Containers sales team has been so successful in signing new customers that the support team is unable to provide same - day customer assistance. What should a consultant recommend to address this problem?
Choose the Choices:


Question - (Multiple Choices)
A manager would like information on the knowledge base searches conducted by customers and call center agents. Which two metrics are useful for identifying knowledge article effectiveness? Choose 2 answers
Choose the Choices:


Question - (Single Choise)
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account. How should a Consultant configure the Lighting Service Console to support this requirement?
Choose the Choices:


Question - (Multiple Choices)
Which three are characteristics of Visual Workflow? Choose 3 answers
Choose the Choices:


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